FAQ CoVid-19

 

The University Library is currently only open to a limited extent.
Your most urgent questions on special arrangements in the library as well as on the support the library provides for distant learning and working remotely will be answered here.

 

General Information

What are the opening hours of the University Library?

The University Library and the Medical Library are open for borrowing and returning media.
The access is initially limited to 2 simultaneous users, therefore longer waiting times may occur.

Monday to Friday: 8.30 am to 16.30 pm.

Learning places in the Central Library and Library 2: 8 am to 4.30 pm

Who do I contact if I have any questions?

Please clarify your request by e-mail ( or ) or by telephone (Information Center: +49 241 80 94459, Circulation Desk +49 241 80 94456).
All function addresses and function telephone numbers of the University Library remain available.

 

Is the information center open?

During the opening hours (Monday to Friday 8.30 to 16.30) you can use the infrastructure of the IZ for up to one hour. A binding appointment by e-mail ) is required for this.

The offers are directed only to RWTH Aachen University employees and students.

The following services are available again:

  •     Counseling (limited)
  •     Use of the public PCs incl. print station
  •     Use of the microforming equipment
  •     Use of workstations for stocks worth protecting
  •     Daily Newspapers
  •     Scanning
  •     Copy
  •     Use of open access natural sciences and technology

 

Circulation Desk, Interlibrary Loans Service, Document Delivery Service

Can I borrow media?

You can order media from the Central Library, Library 2, the Textbook Collection, the Patent and Standards Centre and the Medical Library via the KatalogPlus and borrow them from the loan desk on the ground floor of the Central Library or from the Medical Library.

Monday to Friday: 9 to 16 o'clock.

How can I order media?

You can research and order media from all locations of the University Library in the KatalogPlus.

Media from the Central Library will probably be ready for you in about one hour within the opening hours.

Media from Library 2 and the textbook collection will be available on the next opening day.

Media from the Medical Library will be ready for you on the next but one opening day.

How does the payment of fees currently work?

Currently, payment on site in the library is not possible.
The payment of fees must be made by bank transfer to the account of the university treasury under the following details:

Bank Account:
IBAN DE 07 3905 0000 0000 0253 87
BIC AACSDE 33

Please indicate the following purpose of use:
131940210000000 Name of the debtor

Info: It can take up to 14 days to credit your account.

Can I get a library card?

Members of the RWTH can still activate their library account in the self-service. ID cards for RWTH staff will be sent by RWTH in-house mail. For students the library card is the RWTH BlueCard.

Can I order copies of essays and parts of books from the holdings of the University Library?

Members of the RWTH can order essays and parts from books via the Journal Article Delivery Service of the University Library.

Can I order books and articles via interlibrary loan?

Interlibrary loan orders for books and journal articles via the DigiBib will again be possible for members of the RWTH. This apply also to stocks that are worthy of protection for use on site.

 

Purchase suggestion: Is something missing in our offer?

Then make a purchase request. We try to license the media in electronic version, so that you do not have to come to the UB.

Who do I contact if I have any questions?

Please clarify your request by e-mail (, or ) or by telephone (Information Center: +49 241 80 94459, Circulation Desk +49 241 80 94456).
All function addresses and function telephone numbers of the University Library remain available.

 

Digital Offers

How can I use the digital offer of the UB?

Members of the RWTH, i.e. employees and students, can use full-text access via the VPN client directly in the campus network.

Which digital offers does the UB have?

  • You will find our electronic offers at this overview page.
  • The E-Learning page provides an overview.
  • You will find e-books and electronic articles in the KatalogPlus.
  • The e-book portal Dawson Era and Ciando and the access possibilities are explained here.
  • The electronic journals are listed in the Electronic Journals Library.
  • The databases licensed by us can be found via DBIS.
  • Our electronic standards offerings can be found here.

 

Dissertations

How can I hand in my dissertation?

Please make an appointment via our appointment tool. For further questions you can contact us by e-mail at .

 

Intellectual property rights and initial inventor consultation

I need to do a patent search or trademark search.

We manage your research online or you can place an order with us. You can reach us by phone at +49 241 80-94480, +49 241 80-94481, +49 241 80-93601 or by e-mail .

The PNZ provides a research workstation for two time units daily for your own research in the expert databases for patents, trademarks and design.
Searches are possible from 9 to 12 and from 13 to 16 o'clock. Both units can also be booked one after the other, but it is necessary to take a break for airing.
Appointments can be made by telephone: +49 241 80-94480.

The offers are directed only to RWTH Aachen University employees and students.

 

What about the initial inventor consultation?

This takes place by telephone in consultation with the participating patent attorneys. You are welcome to make an appointment by calling +49 241 80-93601.

How can I use the receiving office?

Currently, you can only use the designated afterhours mailbox in front of the University Library. It is currently not possible to hand in registrations in person.

All registrations received in the mailbox by midnight are assigned that day as the date of receipt.
Please fill out the declaration of consent for the submission of the property right application and enclose it with your application!

 

Reference Management

I have a question about reference management.

If you have any questions regarding EndNote, Citavi or the creation of citation styles, please feel free to contact our helpdesk by e-mail or phone or online in the helpdesk meeting room. We are available Monday to Friday from 8.30 am to 16 pm: or +49 241 80 97723.

 

Standards and Guidelines

How do I get standards?

Use our free service Standards on Demand for RWTH members and RWTH students. You can find our electronic standards offers here.

Can I have access to standards?

External customers can view standards at the Standards Info Point by appointment. Please make an appointment by calling +49 241 80 94480.
RWTH members can contact RWTH by e-mail at or by phone at +49 241 80 94481.