Help Desk

For all aspects of the reference management sofware Citavi, EndNote and Zotero the Reference Management Helpdesk at the university library is your central contact for information and assistance. We provide phone, email or online support in our helpdesk meeting room.

Online Consultation in our helpdesk meeting room

Meet the helpdesk team online in the helpdesk meeting room and follow their solution proposals live on screen.

By clicking on the ZOOM link you can dial into meeting room. Registration is not necessary.

EndNote consultation hours: Mondays from 12 pm to 1 pm

https://rwth.zoom-x.de/j/65074083151

Citavi consultation hours: Wednesdays from 12 pm to 1 pm

https://rwth.zoom-x.de/j/61824130085

Outside of the fixed office hours, we will be happy to arrange an individual consultation appointment with you.