Help Desk
For all aspects of the reference management sofware Citavi, EndNote and Zotero the Reference Management Helpdesk at the university library is your central contact for information and assistance. We provide phone, email or online support in our helpdesk meeting room.
Online Consultation in our helpdesk meeting room
Meet the helpdesk team online in the helpdesk meeting room and follow their solution proposals live on screen.
By clicking on the ZOOM link you can dial into meeting room. Registration is not necessary.
EndNote consultation hours: Mondays from 12 pm to 1 pm
https://rwth.zoom.us/j/92783283925?pwd=VUlITjduUDNRaXJrZm5VZCtrL09vZz09
Citavi consultation hours: Wednesdays from 12 pm to 1 pm
https://rwth.zoom.us/j/92658885728?pwd=MytweFFCWXBiUWxGcG82am5CdGcwUT09
Outside of the fixed office hours, we will be happy to arrange an individual consultation appointment with you.